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Confidence: How TimeFiler helped six highly complex NZ industries

Written by TimeFiler | 03 February 2026

Discover why our customers know they can trust TimeFiler

At TimeFiler, we know every business has its own unique challenges when it comes to managing payroll, timesheets, and rostering. From ports to gyms, aviation security to civil engineering, our clients trust TimeFiler to simplify their processes, save time, and reduce errors. But don't just take our word for it.  

Here’s why you can be confident that TimeFiler will work for you and your business, no matter how complex your industry’s payroll is.

1. Port Taranaki – Transport & Logistics

The Problem:
Operating 24/7 with 120-130 staff and 6,000 port users, Port Taranaki’s payroll involved multiple unions, agreements, and roles. Rosters were scattered across Excel sheets, and payroll was manually tracking every nuance, a complex and error-prone process.

The Solution:

TimeFiler integrated seamlessly with their existing systems, including Datacom and Maximo, streamlining and automating most of the timesheet-related calculations that support payroll during pay runs. Rostering could now be monitored in real time, giving managers and payroll teams greater visibility and flexibility. You can read the full case study here

2. Aviation Security Service (AvSec)

The Problem:
AvSec’s 800 employees across eight locations relied on paper timesheets, creating inefficiencies, late payments, and cumbersome payroll processes. Many staff at that time had only basic computer skills, so any system needed to be easy to use.

The Solution:
TimeFiler replaced paper timesheets with a simple, intuitive online system integrated with PayGlobal. With TimeFiler Timesheets capturing hours digitally and accurately, payroll processing became faster and more reliable, with approved data flowing straight into PayGlobal. Learn more about how TimeFiler worked for AvSec.

3. CityFitness – Gym & Personal Training

The Problem:
With 1,000+ staff working 24/7 across multiple clubs, CityFitness struggled with paper timesheets and complex payroll calculations, often chasing up employees and issuing backpay.

The Solution:
TimeFiler automated time tracking, reporting, and payroll integration, including mobile app functionality. Employee adoption was quick, and managers gained real-time visibility over approvals and rosters. Take a look at the full CityFitness case study.

4. AW Fraser – Manufacturing & Exporting

The Problem:
AW Fraser relied on paper timesheets, spreadsheets, and outdated software. Calculating holiday pay and overtime manually created inefficiencies and risk of errors, while their payroll officer had no backup.

The Solution:
TimeFiler centralised time and leave capture into one easy system for shift managers, streamlining payroll preparation and providing a live noticeboard for staff updates. Read the full AW Fraser case study.

5. Hato Hone St. John – Ambulance Services

The Problem:
Managing timesheets for 3,200 employees and up to 1,100 volunteers (made up of full-time and casual) took 3-4 hours each week using manual, paper-based systems. Errors, illegible entries, and incomplete timesheets added to the equation.

The Solution:
TimeFiler simplified the process with online timesheets accessible from any device. It automated the classification of hours worked, identifying which payment types to create and the correct quantities of hours for each. With that level of detail, the payroll team could confidently generate the correct payments using their payroll system. You can check out the full Hato Hone St John Ambulance case study here.

6. United Civil – Civil Engineering & Construction

The Problem:
United Civil’s 120+ staff worked across multiple sites on complex projects, making manual payroll and timesheet tracking time-consuming and prone to errors. Incorrect job codes delayed payroll processing and created frustration.

The Solution:
TimeFiler integrated with its ERP system, Greentree, automated payroll and timesheet tracking, and reduced code validation errors. Employees now select from only the correct codes, improving accuracy and efficiency. You can learn more from the full United Civil case study.

There are many other ways TimeFiler helps businesses with complex timesheets and payroll

Right across New Zealand, TimeFiler saves time, reduces errors, and improves transparency, all while being easy to use, flexible, and fully integrated with existing payroll systems. Whether you’re managing 50 staff or 6,000, our clients trust TimeFiler to keep their teams running smoothly.

Book a demo today and see how TimeFiler can simplify time, attendance, and payroll for your business.