What is the makeup of the team you manage?
Most of the staff I manage work off site; I have 19 stations that I am responsible for. That breaks down to 54 full-time staff (including managers), plus 30-40 casuals. They all have various roles and qualifications which attract a variety of allowances and overtime payments.
Prior to using TimeFiler, what was the method used for capturing their time?
Rosters were managed via Excel spreadsheets and the previous week's roster was printed for review. Employees then filled out manual paper timesheets.
What were the time-consuming issues or bottlenecks before TimeFiler?
It was a very time-consuming process going through each handwritten timesheet - it used to take 3-4 hours. Dealing with illegible writing, incomplete timesheets as well as different timesheet formats made the job more difficult than it should have been.
Before TimeFiler, what were your concerns about moving to the online system?
Initially I thought this would create more work for me due to staff not being able to "work" a computer. I had concerns - but they were unfounded - TimeFiler has been very easy for them to learn and use.
Any further comments you'd like to make?
I would recommend TimeFiler to any manager; it is a great system and it saves time. It is easy for employees to use, it saves paper, and it works out all of the payments for you, even public holidays. It is an excellent tool for managing employee time.